Shipping

We deliver to almost all countries worldwide. 

In accordance with UAE law, The Good Life will not deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctioned countries.

The countries below are currently on this OFAC list:

Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe

For further details please click here to visit our shipping page 

For further details please click here to visit our shipping page 

Customs and import duties and taxes may be charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We unfortunately can't tell you what these charges would be as custom policies differ from country to country. 

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

Unfortunately, we are unable to ship to a PO Box address as our courier DHL requires you to sign when they deliver your item. 

Product

We understand the importance of purchasing the correct size when ordering online which is why all products have detailed sizing information within their product descriptions.

You can find the size chart for each product on the product page by clicking on "Size Guide" on right hand side of product you're looking at.  You can also find the size guide for all our products by clicking here

All sizes listed on the website are in UK sizes.

Yes, we are licensed stockists for all of our products. They are 100% authentic

For further details please click here to visit our shipping page 

If you're not happy with your purchase, you can return them to us in-store within 14 days of receipt, provided they are unworn, unwashed, complete with original tags and/or packaging if applicable. All Items must be in original, resalable condition.

Unfortunately, unless you're item is incorrect or defective, we are unable to cater to international returns at this moment. We're working hard to offer you this service and we appreciate your patience while we set things up.

Returns for incorrect and defective items will be accepted. Please reach out to our customer service department if you received an incorrect or defective item and we'll do our best to assist you.

Payment

You can use any of the following payment methods for your order:

Visa

MasterCard

American Express

Payments are processed in AED but we display approximate conversion for certain currencies. Local currencies are for display purposes only and are calculated based on exchange rates that are updated daily. 

Please note: some banks may charge you an International Transaction Fee.

The full amount of your order will be charged when it is placed.

In the unlikely event that your card is charged twice for the same transaction, a refund will be processed for the excess amount.

Please reach out to our customer service team and we will assist you

If you're not happy with your purchase, you can return them to us within 14-days of receipt of your order, provided they are unworn, unwashed, complete with original tags and packaging. All Items must be in original, resalable condition.

Please click here to get further details about how to return an item.

Other

Our team is available to assist you during the following times:

Sunday to Thursday from 11am - 8PM Dubai

Please email us about your order by clicking here and we'll do our best to assist you. 

We adhere to industry best practice by including an unsubscribe link to the footer (bottom) of all of our email campaigns. By clicking it  you will be able to opt-out of any further promotional campaigns sent by The Good Life. 

If your having difficulties unsubscribing, or continue to receive our promotional campaigns after you've unsubscribed, please let us know by clicking here

In compliance with the UAE VAT law, starting from the 01st January 2018; all goods and services will be subject to a 5% value-added tax. 

Tax Registration Number: 100207654300003